Terms and Conditions

The main purpose of heavenscentwheatpacks.com is to give our customers a chance to shop online in Australia ‘Terms and Conditions’ are applied to all our sections. Here are the terms and conditions of joyjimmy.com . We expect from our customers to read and accept the terms and conditions before placing an order to avoid any misconception

  1. It is guaranteed that we import original products from Australian online stores i.e. eBay, Amazon, Walmart, DHgate etc. But the product origin can probably be from any other country. Because merchants from all over the world sell their products in American Stores.
  2. You are allowed to use most part of heavenscentwheatpacks.com without registering yourself while to process the order we require your email address, contact number, and postal address.
  3. All these terms and conditions can be changed without noticing the customers and users of heavenscentwheatpacks.com.
  4. In case of refund, it is fully on the staff of heavenscentwheatpacks.com whether they accept the claim or they reject it according to the policies of heavenscentwheatpacks.com.
  5. In case of any illegal activity, we are fully authorized to terminate the order or on your registration without noticing you.
  6. We assume that our customers are either above 18 years of age or are using heavenscentwheatpacks.com under the supervision of their parents or guardians.
  7. We do our best to deliver the orders of our customer within 10-15 days. There can be some unforeseen circumstances i.e. weather conditions, shipment delay, etc. that may cause the delay in delivery of a product. In any such case in which we have processed the import process.
  8. It is mandatory for customers to inform us via email regarding any issue e.g. damaged, faulty, malfunctioning or wrong product, etc. within ‘3 days’ of delivery. After ‘3 days’, heavenscentwheatpacks.com will not be responsible for any mishap and we will not return the product.
  9. For the Damaged product in transit: Customers can return the products to courier right away and joyjimmy.com will process the refund within 2-3 days (if any).
  10. For Malfunctioned products: Customers are required to provide us complete detail within 3 days of delivery. We will share the provided detail with our supplier and confirm you the validity (return or refund) within 5-10 days.
  11. Before placing an order, make sure that the product fulfills your technical needs are present in it. heavenscentwheatpacks.com is just your importer of goods and will not provide you any technical support.
  12. Make sure that you have read and you agree to all the terms and conditions.
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